We would like to take a moment to introduce you to one of the team members who works tirelessly behind the scenes to help make sure that all customers who have any kind of contact with Extension Professional receive the best possible service. We asked Claire some questions to help give you all an insight in to what she does:
Claire Garrett – Business Executive
What’s your role at Extension Professional?
I am in charge of making sure all of our existing customers receive the best customer service possible and touch base with them regularly to bounce ideas around for the business. I also oversee day to day running of the offices and help new customers make the most of their new found opportunity.
How long have you been with the company?
I have been with the company from the very beginning and worked with the managing director Louise Bailey for several years before we embarked on Extension Professional. I was involved in the birth of Extension Professional and feel blessed to be a part of something I love with people I love!
Tell us a little about you and your background and experience.
I have always worked in Management. I accidentally fell in to the wonderful world of hair extensions when I started work at the head office of another well know hair extension company in 2008. This is where I learnt a lot about the industry and from that point on I was hooked! I decided to join forces with Louise Bailey a couple of years ago and since then Extension Professional has gone from strength to strength!
What do you love most about your job?
I love the personal touch I am able to give. I can honestly say know every single one of our clients and regularly get to chat to them about how they are and also how their extension business is going! What could be better! I feel privileged to be able to work with such an ambitious team and couldn’t imagine another job giving me more satisfaction!
If The Extension Professional team had to describe you in three words, what would they be?
Here to help!!!
What are your personal interests?
I enjoy writing and do regular blogs for our company. I also enjoy spending time with my 2 lovely boys.
What’s your favourite film?
Fast and furious 6 (You can’t beat fast cars and hot men!) hehe
Finally, what’s your Favorite quote?
Learn from yesterday, Live for today, Hope for tomorrow.